Why have you disturbed our sleep? Awakened us from our ancient slumber?
In case you hadn't heard, the UK is covered by a giant cloud of volcanic ASH drifting in from Iceland, and no flights have been coming in or out for days. Obviously this affects most of our shipments, so if you have ordered magazines or t-shirts, please bear with us and be patient, we'll get them to you as soon as.
Thank you! I don't know what I would have done if I had remained under those hot coals burning my pretty flesh...!